We know you are putting your trust in us when you come to Premier to help you with whatever it is that is keeping you from fully enjoying your life physically. We think that’s really awesome. In fact, we think it’s so awesome that you deserve something back. You deserve a promise of more than just an office where you come to get your therapy. You deserve a promise of more than just an average physical therapy experience.
That’s why we’ve put together The Premier Physical Therapy Patient Agreement.
Our promise to you…
We will ensure the scheduling and billing process is quick and easy.
The last thing you need when dealing with pain is a difficult scheduling process or unexpected insurance issues. We promise to take those potential problems off the table. We can often see patients as quickly as 1 business day. We’ll always check to see what your insurance covers and clearly communicate with you about that coverage.
You will receive a thorough examination, learn the cause of your condition, and receive
a personalized treatment plan.
We don’t treat everyone who comes in the door with back pain the same because not all back pain is created equally. The same is true for every condition we treat. Your situation deserves attention and time to make sure you’re getting the appropriate treatment. We promise to never jump into a treatment program without a full understanding of what is going on with your specific situation. We’ll make sure that the treatment plan is created just for you and that you understand it.
You will be treated by a professional team who is knowledgeable, caring and strives to help you
achieve your specific goals.
Every physical therapy office is required by law to have licensed physical therapists. We require so much more of our therapists at Premier. We find therapists who truly care about helping people get better. We hire goal-oriented physical therapists and give them the same goals you have. We promise to continue to do this to help you and every other patient that comes through our door.
You will receive one-on-one care in a safe, friendly, healing environment while being
treated by a continually trained team.
One-on-one care is becoming increasingly rare in physical therapy clinics across the country, but it’s something we pride ourselves in. We strive to uphold this along with our great environment no matter which Premier location you’re in.
Our highly skilled team will adjust your plan to ensure you are progressing towards your goals.
You may have heard that “a plan is only as good as its execution.” At Premier, we believe this to be true, but we also believe in taking it a step further. We believe a plan is only as good as its ability to adapt to unforeseen obstacles. We promise to consistently monitor and be ready to make a change in your plan in order to get you to your goals more quickly.
You will receive tools to reach your maximum level of improvement and live a healthier lifestyle.
We believe our influence should be felt beyond the walls of our clinic, so we give our patients the tools and information they need to continue to improve at home and after discharge. While we love to see our former patients, we love to see them continue to feel better. So, we promise to give you every advantage we can to not only get you better but also to help you stay better.
You will be welcomed as a member of the Premier family.
The Premier family has been growing since we opened our doors. We truly care about everyone who comes into our clinics and strive to treat each one like we would our brothers or sisters. We promise to continue to foster a feeling of family, friendship, and community inside and outside our practices.
If you’re in pain, it’s time to take action and take us up on our promise. Call us at 573-335-7868 to schedule your appointment today!